ION HARNESS HOOK RECALL

DEAR ION-FAMILY,  YOUR SAFETY IS OUR UTMOST PRIORITY. 

UNFORTUNATELY, SOME HOOKS AND OR PINS HAVE BEEN NOTED TO BE PRONE TO BREAKAGE. THIS CAN BE DUE TO NON-CONFORMING MATERIALS AND AN INCONSISTENT PRODUCTION PROCESS IN A CERTAIN BATCH. BECAUSE IT CANNOT BE ASSURED BEYOND DOUBT THAT THE BUILT QUALITY CONFORMS TO THE REQUIRED STRENGTH, WE HAVE INSTIGATED A PRECAUTIONARY RECALL FOR ALL ALUMINIUM AND STAINLESS-STEEL HOOKS OF GENERATION 1 AND OR PINS .

As you are aware there is a recall on certain ION harness Hooks and Pins, there seems to be some confusion and worries about this.
This recall is predominantly a Kite harness issue. The Aluminium Hook and Pins are being recalled as a precautionary measure, due to a batch of moulding that has created a possible problem, this is only on certain Models of 2020 products, released in September 2019.

The Steel hook Generation 1 has been replaced with Generation 2, if you take your bar to your local dealer to replace the hook, the Hook WAS CHANGED mid 2019 on all new C-Bar harnesses. The change was the radius on the bend from the back of the hook, an extra Torsion bar on the hook, so the hook now has two Torsion bars, and increase the diameter of the material in the bar. So if you are worried and have a Generation 1 hook, we can change it. We have had less than 1% Warranties on this hook. This only affects harnesses with the C-Bar.

“IS MY HOOK BY VISUALLY LOOKING IN RELATION TO THE IMAGES BELOW?”

1. AFFECTED ARE ALL ALUMINUM HOOKS. THESE ARE IDENTIFIED BY THEIR BLACK COLOR. PLEASE SEE THE PICTURE BELOW.

2. AFFECTED ARE GENERATION 1 STAINLESS-STEEL HOOKS. THESE ARE IDENTIFIED BY THEIR METALLIC COLOUR AND HAVING ONE SINGLE STAINLESS-STEEL BRIDGE. PLEASE SEE THE PICTURE BELOW. 

3.ALSO NOTE, THAT GENERATION 2 STAINLESS-STEEL HOOKS (IDENTIFIED BY HAVING TWO STAINLESS-STEEL BRIDGES) ARE NOT AFFECTED BY THE RECALL. PLEASE SEE PICTURE BELOW. THIS UPDATED VERSION FEATURES A REVISED CONSTRUCTION.

EXACT MODELS THAT ARE RECALLED 

HOOK REPLACEMENT
- 48202-4700 ION - KITE WAIST HARNESS APEX CURV 13 SELECT
- 44200-4720 DTK - KITE WAIST HARNESS APEX CURV 13 SELECT
- 48202-4707 ION - KITE WAIST HARNESS RIOT CURV 14 SELECT
- 48202-4706 ION - KITE WAIST HARNESS RIOT CS 20
- 48203-4725 ION - KITE WAIST HARNESS NOVA CURV 10 SELECT
- 48200-8010 ION - C-BAR HOOK / SLIDER 3.0
- 48200-8012 ION - C-BAR HOOK 3.0

PIN REPLACEMENT
- 48202-4700 ION - KITE WAIST HARNESS APEX CURV 13 SELECT
- 44200-4720 DTK - KITE WAIST HARNESS APEX CURV 13 SELECT
- 48202-4706 ION - KITE WAIST HARNESS RIOT CS 20
- 48202-4709 ION - KITE WAIST HARNESS RIOT CURV 14
- 48202-4707 ION - KITE WAIST HARNESS RIOT CURV 14 SELECT
- 48203-4725 ION - KITE WAIST HARNESS NOVA CURV 10 SELECT
- 48203-4729 ION - KITE WAIST HARNESS SOL CURV 11
- 48202-4740 ION - SURF WAIST HARNESS RADIUM CURV 13 SELECT
- 48202-4748 ION - SURF WAIST HARNESS ICON CURV 14 SELECT

If you have any uncertain questions regarding this please contact either TIM the ION Brand Manger on tim@k-66.com or 07793458866 or call us at the store if you have questions that arre not answered above

Contact us by hitting the "Off Line Contact Us" Form At the bottom right of your screen...  Complete your name and email and then in the comments section provide the following,

Model and Size of Harness

Purchase Date

Online Order Number

Full Shipping Address 

We'll then Contact you ASAP to provide a replacement Hook...